Paolo
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Please see: https://wpgeodirectory.com/support/topic/analytics-not-working/#post-161356
It looks like it is the same problem?
Let us know,
Thanks
Hi,
pls see: https://wpgeodirectory.com/docs/translate-core/
The mo file for the core plugin must be saved in this path: /wp-content/languages/geodirectory/geodirectory-en_US.mo
For add-ons please see: https://wpgeodirectory.com/docs/translating-addons/
Let us know how you went,
Thanks
Hi,
I see you updated WP, but not the plugins.
Can you pelase update everything and see if the problem persists?
Let us know,
Thanks
Hi Kerri,
what do you mean with: since I changed the custom feilds?
We will need a link and admin credentials to have a look.
Thanks
Hi,
those are not widgets, they are part of the theme design. The only way to remove them would be to hide them with CSS.
Add this to gd > design > scripts > custom css:
.featured-area .geodir_advanced_search_widget, .featured-area .geodir-cat-list { display: none; }Thanks
Hi,
in gd >> design >> detail >> Exclude selected tabs from detail page
do you have any tab selected.
For the excerpt problem I’d need to have a look at your settings.
Please provide admin credentials in a private reply and we will have a look.
Thanks
Hi,
that could be due to a javascript error caused by another plugin.
Please provide a link and admin credentials in a private reply and we will have a look.
Thanks
Hi Ron,
FTP info might be required here.
Please provide FTP details so that Stiofan can investigate furher.
Thanks
Hi Emma,
I can assure you that on a VPS we can make everything work as expected. That is what happens for the vast majority of our users.
With 7000+ websites using the plugin, there would be a lot of angry people in the forum, if there were countless bugs like you imply. Instead, that is not the case.
Of course there can be conflicts with other plugins and sometime also small bugs caused by us, but we promprtly fix them all the time and that is the nature of open source software. We deal every day with code written by other people (WP developers, theme developers and other plugins developers).
No open source software is 100% bugs free. In fact, even most closed source softwares are not bug free as well.
However as I said, if you ask GoDaddy to move to a VPS and you pass us all new credentials (wp admin, FTP and phpmyadmin) we will make sure that everything is in order after the transfer.
I personally assure you that we won’t stop working on your website till everything goes back to normal. It shouldn’t take long anyway.
Thanks
That would be :Gd Home Top Section.
Please refer to the documentation: https://wpgeodirectory.com/docs/layout/
This reply has been marked as private.Hi Emma,
I’m sorry about that, but personally I think I’ve never accessed your backend. I’ve looked your previous support request and most of the time we accessed your database and FTP only. There is no way to tell from there.
However we have told this in countless topics in the forum and even noted that in the documentation.
WordPress managed plans are not a good choice for anything more than blogs and static websites. Their caching system is simply too strict.
Thanks
Yes, just remove the span and let us know.
Thanks
Hi,
you were using v 1.0.9 from May 2015. We are at version 1.2.5. That’s like 16 versions old.
You should try to make sure to keep themes and plugins up to date if you want to avoid problems in the future.
It is updated now and you should see a new menu item under appearance >> Theme License. Add the license that you find here: https://wpgeodirectory.com/support/members/ronlenox/downloads/ and activate it.
Let us know how everything goes now.
Thanks
