Alex Rollin
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Hello,
this could be a permalinks issue. If resaving permalinks doesn’t fix it, please post your topic to https://userswp.io/support/ so we can find the problem.
All the forums for premium addons require that you are logged in to view answers.
Next time you see that make sure you are logged in first.Please share WP Admin credentials and a site URL so we can take a look.
Thanks
Can you get it working without cache?
Please share WP Admin credentials and site URL so we can look into the issue.
To check on the actual cache files, we would need FTP, too.
Have you tried resetting the default content for the GD Archive template?
https://wpgeodirectory.com/docs-v2/templates/archive/
You can find the default content in
GD – Settings – Pages – GD Archive – Default content
If you are having a problem with the Archive Item you can do the same for that.
When you configure the Search bar itself you can choose the default CPT, the one that is selected by default.
Then you can hide the CPT select with CSS, so it can’t be changed.
https://wpgeodirectory.com/docs-v2/faq/common-examples/#gd_search
A package without an expire date will set an unknown expire date on a listing assigned to that package.
To receive support for your site with premium addons you will need to renew your license.
You can add asd many new textarea fields as you like, and then use the tabs UI to setup a new tab for each one. If you click the new field in the tabs UI you can make it it’s own tab or set it under another tab by indenting it.
https://wpgeodirectory.com/docs-v2/places/custom/
https://wpgeodirectory.com/docs-v2/places/tabs/There is an option in the package to limit the characters in the description, yes
Click the blue button to show all the advanced options
https://wpgeodirectory.com/docs-v2/places/packages/Which theme are you using?
Can you share a link to the site and WP Admin credentials so we can check the settings? Use a private reply so only our support team can see the creds.Thanks
I recommend you deactivate and reactivate the keys
https://wpgeodirectory.com/docs-v2/addons/installing-addons/#frequently-asked-questions
You can find more information about the membership key at the top of the same page.
Best to leave that out, then, or use it a different way.
Our performance recommendations are here:
https://wpgeodirectory.com/docs-v2/faq/performance/DOM, you can reduce the number of elements on the page.
The membership is covered here: https://wpgeodirectory.com/docs-v2/translation/translators-handbook/
What settings are you using for permalinks?
Can you share the preview URL that isn’t working?
You can use a private reply if you want to keep the site details private.Sounds like it is working as expected, now. Perhaps the field is excluded from a package?
