Alex Rollin

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Viewing 15 posts - 10,006 through 10,020 (of 23,809 total)
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  • in reply to: V2 Pricing Manager – messaging #487418

    Alex Rollin
    Moderator
    Post count: 27815

    Understood Vivek, and what you want right now would be a customization but we are discussing options for future versions.

    in reply to: King Studio theme : Post header not printed #487416

    Alex Rollin
    Moderator
    Post count: 27815

    Now on /wp-admin/ I get : ERROR : The e-mail address is invalid. Forgot your password ?

    in reply to: some setup questions #487415

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent!

    Please make a new topic for your new questions.

    in reply to: Ninja Forms Not Processing #487414

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    About snippets, see: https://wpgeodirectory.com/docs-v2/faq/customizing/#snippets

    Glad you found a solution!

    in reply to: Category listing not keeping set location #487413

    Alex Rollin
    Moderator
    Post count: 27815

    Please make a new ticket for that one and provide instructions for how we can see the issue. Before you do that, yes, please update all GD Plugins to the latest versions. Thanks

    in reply to: Linking to Google Maps from a detail page #487412

    Alex Rollin
    Moderator
    Post count: 27815

    Use the GD Post Directions element to link to offsite directions. This is especially useful for mobile:
    https://wpgeodirectory.com/docs-v2/integrations/maps/#gd_post_directions

    You can also use the options for in-map directions within the GD Map element.


    Alex Rollin
    Moderator
    Post count: 27815

    I’m sorry Vivek, there must have been some confusion in the other thread.

    Kiran already responded to your request. We will consider a ‘claim status change’ option for future versions. Right now it is working as expected and adjusting publish status on claim requires a customization.

    Currently GD does not offer ‘listing revision moderation’ and this feature request falls into that category. We are considering features for listing moderation for future versions and will take your request into account.

    Thanks

    in reply to: Long descriptions overlaps the available tab space #487410

    Alex Rollin
    Moderator
    Post count: 27815

    You have built an extraordinarily complex layout that pushes the limits for Divi.

    There are several issues in the layout, but these are not issues for GD rendering as far as I can see.

    The content that is showing as overwriting near the grey area is from GD Single taxonomy. I have removed that, you can add it back but we recommend you add it above the single tabs.

    The lower section of related listings is not responding to the height required for the tabs. We will take another look to see if it can be fixed with CSS.

    Please share FTP in case the developers need it for further debugging.

    in reply to: Can't edit claim listing form #487409

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Tina,

    there are 2 possibilities for the claim form

    1. GD Post Claim – this is the built in functionality and does not require Ninja Forms

    2. GD Ninja Forms – as described in the links above, you would go to Ninja forms, create a new “GeoDirectory Claim Form”, then edit that form INSIDE Ninja Forms in the WP Backend to add fields or form actions.

    Hope that helps

    When you make a support request you can make it possible for us to help you as quickly as possible by always following up on your topic with an immediate private reply that includes all the access info we may need to login and debug an issue on your site.

    You don’t have to do this, but it can save a couple of email exchanges.

    Try posting them in the following format so they are easy to read and find in the topic:

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password:

    Also, when you are working on the site it helps greatly to disable security and cache plugins. You should disable cache anyways if you are making changes to the site and want to see the results on the public side.

    More information about getting support:
    https://wpgeodirectory.com/docs-v2/geodirectory/support/

    in reply to: Geodirectory V2 – changes #487408

    Alex Rollin
    Moderator
    Post count: 27815

    It is always possible to change the Expire date manually using the calendar, but of course this will not change settings/subscriptions for recurring listings on gateway platforms. Can you say more about what you miss from the previous implementation?

    About ‘featured’, we have a doc here, and we do plan to add an admin override through the backend “Mark Featured” that allows admins to mark listings featured. This is under consideration for a future version.

    About #4, this is not possible at this time but we are looking at possible options for future versions.

    https://wpgeodirectory.com/docs-v2/places/custom/#featured

    in reply to: GD Map and WPML error #487315

    Alex Rollin
    Moderator
    Post count: 27815

    Please make a new, separate topic for that and follow up with the page where we can see the issue and we will help you with it.

    in reply to: Unable to review #487313

    Alex Rollin
    Moderator
    Post count: 27815

    I was able to post. Please try clearing your browser cache.

    in reply to: Ninja Forms Not Processing #487311

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks,

    This looks like a plugin conflict.

    Please try disabling non-GD plugins (except NF) and see which one is injecting backbone and underscore JS. There are several errors in the console. I suspect the WP Editor but it might be another plugin, too.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    in reply to: Remove or deselect Package Icon #487308

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting.
    We have a task to work on this.
    Until we implement that you can use this CSS to hide the icons:

    
    
    
    #package_id_row span.gd-radios i {
        display: none!important;
    }
    
    in reply to: When adding a new listing, location doesn't save #487298

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 15 posts - 10,006 through 10,020 (of 23,809 total)
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