Paolo

HI William,

this is the procedure if you bought on Theme Tailors.

Register an account here with the same email address used to register and purchase on Theme Tailors.

Proceed to your profile page and click the link Theme Tailors sales : Sync forum access.

Let us know,

Thanks

Hi Adele,

it loads fine for me (a bit slow… but it loads). See image attached.

Could you please try clearing your browser cache?

Let us know,

Thanks!

Hi Paul,

all requests in that file are for modifying how the plugin currently work.

That is beyond support and not a service we provide.

You will need to hire a developer to accomplish that.

Thanks

Hi,

yes to update addons you must be a member. The core plugin you are using now, is not compatible with the addons used, so unless you update or revert to an old core, we really can’t fix anything.

Thanks

Hi Sara,

looking at your website I’ma bit confused too. Would you mind provide wp admin credentials so that I can have a look at your settings?

Let me know,

Thx

Glad we solved ! 🙂