Paolo

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Viewing 15 posts - 5,476 through 5,490 (of 27,715 total)
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  • in reply to: User (author) page #376441

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    normally that page with the name only should have a link to the users’ listings if any.

    However I tested by adding a listing with our test user and it doesn’t work at all. It looks like there is a php error on that page, we’ll be able to debug it if you provide FTP credentials.

    Let us know,

    Thanks

    in reply to: Add Listing not working #376440

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you have an add-on installed, please submit any support request with the user that purchased them: https://wpgeodirectory.com/support-policy/

    Thanks

    in reply to: Update not possible – unauthorized #376439

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    currently all your licenses are only active for the old website: jorgedae.myhostpoint.ch/

    You need to go to Auto Updates / Licensing and deactivate and reactivate the licenses to activate them for the new domain too.

    Thanks

    in reply to: No Records Found not translated #376436

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    we have no way to alert of translation files updates too, so either when you see something changed or just try to update the po file after every update to see if there are changes.

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I can’t recreate this on my mobile, what iPhone model are we talking about?

    Let us know,

    Thanks

    in reply to: Paypal Setup Issues #376430

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    How are you testing the paying packages?

    None of your them are active. Only the free packages are.

    Let us know,

    Thanks

    in reply to: business owners account link goes to listing #376426

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    when a user leave comment, the users link is always pointing to the profile page. That is correct and changing that would require a code customization.

    I asked to the developers to check if this could be done easily or if it’s a complex thing that would require that you hire a developer to do it.

    They’ll let you know asap.

    Thanks

    in reply to: FATAL Error – Plugins Not Updating #376406

    Paolo
    Site Admin
    Post count: 31211

    Hi Yvonne,

    currently your license has only been activated for this domain: test.brightfeats.com

    When you transfer the website to a new domain, the license must be deactivated and re-activated to add the new domain to the activation list.

    Please do so and you’ll be able to update the Location Manager too.

    Thanks

    in reply to: Issue with search and the back button #376011

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I wasn’t able to recreate this, it works fine for me. Could you take a screen capture video of what you see so that I can recreate it on my side too and debug it?

    1st of all what browser are you using?

    Let us know,

    Thanks

    in reply to: Map Pins #376009

    Paolo
    Site Admin
    Post count: 31211

    As far as I know it works like this since we started, I asked to the developers to confirm or let us know when it’s been changed in case I’m wrong.

    Thanks

    in reply to: recent posts widget? #376008

    Paolo
    Site Admin
    Post count: 31211

    Username and password didn’t work. What recent post widget are you using? Because that would be a bug of the recent post widget, we really can’t provide support for anything that has not been built by us.

    in reply to: 404 error on preview post if Author or Editor #376005

    Paolo
    Site Admin
    Post count: 31211

    hi,

    preview can only be seen if adding the listing from the front end. Not from the backend

    Thanks

    in reply to: Map Pins #376004

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    listings will use the map marker of the category that has been selected has default. So the listings that have the Club category as default will show that marker.

    That is how it works.

    Thanks

    in reply to: Problems with multilocations #376003

    Paolo
    Site Admin
    Post count: 31211

    I see that you have GD Booster and also WP Super Cache installed. Please provide FTP credentials too.

    There could be old cached pages stuck on your server.

    Let us know,

    in reply to: Problems with multilocations #376002

    Paolo
    Site Admin
    Post count: 31211

    Yes, i understood that… it must be caching.

    What kind of server is hosting your websites? What plan exactly? Is it a WordPress managed kind of hosting?

    Let us know,

    Thanks

Viewing 15 posts - 5,476 through 5,490 (of 27,715 total)
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