Alex Rollin

I believe the issue may be in the translation. This is a string that should not be translated because it is a variable.

Please check your translation file for %%Titel%% and if you find it change it back to Title, most likely in the core file.

Please write back with FTP if we need to debug further.

Hi! Please share WP Admin credentials so we can check on the issue and find a solution for you.

Thanks

I see some files in that folder, but not the one I just made.

If this site is live, can you make a staging site on the same host where we can debug the issue with full WP Admin ability?

Hello,

If the claim listing button is marked as required, then it must be checked; when checked, the claim listing button will not show up.

If you are creating listings for other organizations you can make a different user the author of the listing. You will need to give them the author role and then you can use the screen option in the listing to expose the author field in the listing where you can then select the user.

If you have SMTP email setup then the test email should work. Do you receive test emails from your SMTP plugin? If not, contact the plugin author for support.

The process appears to work as expected. I did not receive an error or warning about leaving the site.

do you offer paid support in setting this up?

You can find paid support here: https://geodirectoryexperts.com

When I import data, categories are not included. I am following the same format as the export file.

Categories must be imported first. You can then export them to acquire the category ID which is needed for the listing import.

https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/

How do I edit addresses and other info from the wp-admin area? Where do I control featured listings? I can’t find anywhere to edit custom fields once setup, neither can I export them to re-import the data I need. My fields data for both front and back end use, such as company type, number, duns, sic codes etc, and my own IDs and cat IDs that would be needed for admin use only.

For the frontend editor, add the GD Author actions widget to the GD Sidebar or as a shortcode to the Details page template.

For backend edits,

Edit individual listing addresses by editing the listing. For “Places” for examples,

WP Backend – Places – Edit

Our recommended import process is here. At which step are you seeing the issue? https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

What’s the difference between the custom fields on the Edit pages to the ones I create via Custom Fields add-on? Is one is user facing and the other is not? How do I import to both field sets?

They are the same. If a field is marked “Admin only” then it is only visible to admins.

Make sure your fields are set to “active” or they won’t show up.

How do I display custom fields, or general listing data on the profile page (archive-item or gd-details? i can’t figure out which is the page I need to edit)

The Archive page like /places/ displays lots of listings, and the mini listings are using the Archive Item template. Click on a title or photo in an archive item to go to the Details page template.

https://wpgeodirectory.com/docs-v2/templates/

How does a user claim a listing? I can’t find any buttons or mention of this in the pages or shortcodes.

Once the Claim Manager addon is installed, add the GD > Post Claim widget or shortcode to the GD Details page, either in the template or the sidebar. That will show a popup form.

https://wpgeodirectory.com/docs-v2/addons/claim/

Is there any way I can use the countries England, Scotland, Wales? rather than Great Britain.

You can always add custom locations, but using the maps API means user listings won’t need post processing, specifically merging them into the custom locations.

How do I remove “places” from the search bar? Or remove the drop down completely?

If you remvoe all places listings and categories, places will disapear.

I have Parent Company, Branch Name and Location Name in my data,
i.e. Google (parent company), Nest (Branch Name) Nest Store London (Business Name).
I’d like to use branch as the top level of the franchise, is it possible to import this.

Franchise can be imported, but the parent must be created first in order to generate the ID.

My data is already in a SQL database with most of the geocodes, is it possible to move the data from one db to another avoiding exporting/importing the data via csv?

No, we cannot provide support for that here.

I set up buddypress and youzer, which works and looks great, however when I edit a listing from there, it takes me to the “add business” page. When I change something, the location fields get wiped and I have to update them again. Is there any way to 1. stop the data being wiped, 2. have the page title say edit rather than add?

You can change the page title by editing the page and changing the title. We can check on the issue of data being wiped, see below.

I’d like to make the business listing pages look similar to the user profile pages that come from youzer, do you have any documentation that lists the css elements you’ve used are, and what the short codes look like on the front end by default? Or can you provide assistance in styling it?

No, but we have a couple demos that show how things can look: https://wpgeo.directory

Here in the forum we can help with CSS to hide elements, if there aren’t GD Options for doing so. For custom design you would need to create your own CSS or hire a developer.

I added a default image for listings, now it appears in the photo gallery of every business added, is it possible to just have it on the search results?

GD Post Images will always use the fallback images. You would need to use GD Post Meta to show an image on the archive item.

How do I align the social icons on the search results, my listings have every element stepped making the height of the rows massive. see attachment.

It could be your theme is adding some padding. Are you using a text block like a classic editor? Try moving the shortcodes to an HTML block so that wordpress doesn’t insert additional text formatting.

I’d like to change the login page to my own, I’ve created a page but can’t find where to assign it.

Try using a menu item to send your users to the login/registration page before sending them to the add-listing page. Have you already installed the BuddyPress integration addon?

I cannot login to the site because of a password screen.

Please share complete access details in a followup private reply if we need to check the settings.