Paolo

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Viewing 15 posts - 23,746 through 23,760 (of 27,715 total)
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  • in reply to: booster #32406

    Paolo
    Site Admin
    Post count: 31211

    Hi Cory,

    while during week days we guarantee a reply within 24hrs during weekends we guarantee an answer within 48hrs.

    This information is available here: https://wpgeodirectory.com/support-policy/

    As you can see we are always much faster.

    The problem seems to be a permission problem on your server. Make sure booster_cache folder in wp-content is writable. Change permission to minimum 755.

    If that is still not working please provide FTP credentials too.

    Thanks for your patience,

    in reply to: Geolocation and Near Me Issue #32401

    Paolo
    Site Admin
    Post count: 31211

    Stiofan is looking on it…

    in reply to: User Abandonment – Any way of saving draft on first step? #32399

    Paolo
    Site Admin
    Post count: 31211

    Hi Adrian,

    we kindly ask for any new request like this to go directly in the feature request page and post it there: https://wpgeodirectory.com/requests/

    Thanks

    in reply to: Description word limit is not working #32397

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the function that limits the word count in the excerpt is standard wordpress function that hooks into the ‘the_content’ filter.

    I believe there is another plugin that is hooking in ìto the same filter and it overwrites our setting.

    Could you please try disable all non GD Plugin momentarely to see if I’m right and if we can spot which one it is?

    Thanks

    in reply to: avada url 404 #32396

    Paolo
    Site Admin
    Post count: 31211

    Hi Selen,

    1st of all avoid double posting. We guarantee answers within 24 hrs on week days and 48 hours within weekend. We are normally much faster than that and as you can see we are replying on a saturday within approx 3 hours.

    Please read our support policy if you haven’t yet. https://wpgeodirectory.com/support-policy/

    I’ll close you other topic.

    As far as the probem goes. Either you do an effort to explain the problem in an understandable way, or we will be unable to help.

    I would rather have you write in french and translate myself with google translator to try to understand. But you have to try to explain your self better and with many more details, because your present message means almost nothing to me.

    I wanted to change the home page, and when I did it

    What was your home page befor and where did you change it from? Which settings page?

    gave me 500 and so I did a restore in my webhost

    Gave me 500? By 500 you mean internal server error?

    now, I deliver the .htacces file, I have new page 500… and if I take it off my website appears but link url, nothing more.

    No clue what you mean by this.

    Can you watch………..i need help

    Where? Link, wp admin and ftp credentials please?

    i did a first topic in support , but i think it is a bug

    Please never do that again, 1 topic is more than enough.

    Thank you for helping us understand.

    in reply to: Curious about the "go ogle Analytics feature" #32393

    Paolo
    Site Admin
    Post count: 31211
    in reply to: Sorting comments options? #32389

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    there are no option currently you can only enable disable the sorting option.

    Thanks

    in reply to: GD Booster Issue #32388

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    there is a setting down at the bottom where you enable disable GD Booster:

    To verify that GD Booster is working…

    You needed to set that to : No I don’t want my source code to contain any of these notes.

    That fixes the problem when logged in, but there seem to be another cache somewhere that we can’t clean out, because as logged out users the notes are still visible, even if I disable gd booster.

    Just a little advise… that website look very very nice, it is a shame it is as slow, but I fear that no caching plugin will ever make it as fast as it would deserve to be.

    You have far too many plugins, some of them alone are enough to slow down any websites. (Ubermenu above all).

    Whatever wordfance and wanguard do, can be achieved with gd recaptcha. Removing a lot of extra stress on your poor server.

    Long story short, I would try to remove at least half of the plugins you have for the sake of your project, or I fear your bounce rate will be very high.

    Thanks

    in reply to: GD Booster #32387

    Paolo
    Site Admin
    Post count: 31211

    Hi again,

    we didn’t notice yesterday, but there is a js error in the theme even with GD Booster not active.

    It wont work if you have errors, actually it will only make it worse.

    A check needs to be added in the theme script to check if the thing it is trying to get exists or not, otherwise if any plugin adds a sidebar with a different class than what used by the theme, the script will return an error.

    this is the culprit.

    bl    = $(".widget-bar")

    If wdget-bar does not exist it breaks

    It is part of this code :

    
    
    var $bl    = $(".widget-bar"),
            $th    = $(".container-widget"),
            blW    = $bl.outerWidth(),
            blSW   = $bl[0].scrollWidth,
            wDiff  = (blSW/blW)-1,  // widths difference ratio
            mPadd  = 60,  // Mousemove Padding
            damp   = 20,  // Mousemove response softness
            mX     = 0,   // Real mouse position
            mX2    = 0,   // Modified mouse position
            posX   = 0,
            mmAA   = blW-(mPadd*2), // The mousemove available area
            mmAAr  = (blW/mmAA);    // get available mousemove fidderence ratio

    Simply adding this check on top of it would stop it in case the element doesn’t exist and would not return an error:

    if($( ".widget-bar" ).length){}else{return;}

    Usually it would just break the rest of that single script but with GD Booster it will break every script that comes after becasue it’s all in the same file.

    Thanks

    in reply to: Category widget will not change from default #32385

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I can confirm this is a bug that I can recreate in our demo too with the current version.

    in the next version scheduled for beginning of next week, that widget has been rewritten and improved and this bug has been taken care off too.

    Thanks

    in reply to: Geolocation and Near Me Issue #32384

    Paolo
    Site Admin
    Post count: 31211

    I don’t get any error, every time I click the button I’m ask to share location and it refresh the page once as it should.

    You still haven’t answered why would anyone click the near me more than once?

    p.s. Sorry for the public link…

    in reply to: Reviews not sorting from Highest to Lowest #32383

    Paolo
    Site Admin
    Post count: 31211

    p.s. to test if I’m right or wrong, simply try adding a second 4 stars to the second listing and it should be enough to push it on top.

    Thx again

    in reply to: Reviews not sorting from Highest to Lowest #32382

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that’s because we use a weighted algorithm for the rating system, based on the bayesian equation. (which is what most rating system do today).

    The whole point is to avoid that a new listing with only one or two 5 stars rating, could be on top of a listing with 45 5 stars and 5 4 stars for example.

    When you have few rating it can look akward, but it’s the best system once you start having more reviews.

    Thanks

    in reply to: How can I force acceptance of TOS? #32381

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    currently GeoDirectory provides what Guust pointed out.

    Creating a TOS system that require information to be gathered requires a code customization.

    If you wish, we can move the topic in the jobs section of the forum to see if any freelance developer is available to help you out with this.

    Let us know,

    Thx

    in reply to: User in wp not showing up in wpgeodir #32346

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you have to make him author before you can assign him a listing (subscribers can’t edit posts in wordpress) or go through the claim listing process.

    Thanks

Viewing 15 posts - 23,746 through 23,760 (of 27,715 total)
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