Paolo's Replies |

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Viewing 15 posts - 11,671 through 11,685 (of 27,715 total)

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July 5, 2016 at 3:41 pm in reply to: Supreme Directory Theme #221818

Paolo
Site Admin

Post count: 31211

hi,

is that a shared hosting plan? If yes, you may need to upgrade your server.

Please see : https://wpgeodirectory.com/docs/server-requirements/

Let us know,

Thanks

July 5, 2016 at 3:38 pm in reply to: Tranlation issue #221817

Paolo
Site Admin

Post count: 31211

Hi,

core goes in /wp-content/languages/geodirectory/geodirectory-en_US.mo/

each add-on in its own folder: https://wpgeodirectory.com/docs/translating-addons/

If that doesn’t work for you, we will need FTP credentials to verify why.

Let us know,

Thanks

July 5, 2016 at 3:18 pm in reply to: Geocode was not successful for the following reason: REQUEST_DENIED #221808

Paolo
Site Admin

Post count: 31211

Hi Murielle,

the developers are now checking your website.

They’ll let us know asap.

Thanks

July 4, 2016 at 9:56 pm in reply to: which file to edit #221325
Paolo
Site Admin

Post count: 31211
Hi,

there is an empty footer-top DIV. That comes from the theme.
```
#footer-top {
    display: none;
}
```
You should try to learn how to insepct your html if you wish to customize your websites so much, otherwise you should really considering hiring someone.

Thanks
July 4, 2016 at 9:53 pm in reply to: Split: Supreme Bugs: Detail Layout and Visual Composer Backend Incompatible #221324

Paolo
Site Admin

Post count: 31211

Hi Regina,

the 2 buttons are theme specific, so the translation file is from the theme.

For the second screnshot it looks like you are using an outdated language file. You should download the latest po file and update your old po file with translation with the new po file. That will add the new strings without losing the strings that you already translated.

A good tutorial here> http://www.marketpressthemes.com/blog/how-to-merge-two-po-files-using-poedit/

Thanks

July 4, 2016 at 9:45 pm in reply to: Google Maps API error #221323

Paolo
Site Admin

Post count: 31211

Hi,

it looks like you didn’t update the plugins properly.

If you provide a admin and FTP credentials in a private reply, we will have a look. Consider that if you updated the core plugin, but not the add-ons installed (because your membership is expired) that could be casuing major problems.

Let us know,

Thanks

July 4, 2016 at 9:42 pm in reply to: Add new listing from front end goes to home page instead of check out #221322

Paolo
Site Admin

Post count: 31211

Please provide admin credentials too in a private reply.

Thanks

July 4, 2016 at 9:41 pm in reply to: Problem with login #221321

Paolo
Site Admin

Post count: 31211

This reply has been marked as private.

July 4, 2016 at 9:39 pm in reply to: Move Address on details page #221320

Paolo
Site Admin

Post count: 31211

Hi,

please see and let us know if it helped: https://wpgeodirectory.com/support/topic/hook-for-post_profile-bio/

Thanks

July 4, 2016 at 9:38 pm in reply to: Address on Listings page #221319

Paolo
Site Admin

Post count: 31211

Hi,

you can use this filter: geodir_show_post_address

There are plenty of examples in the forum.

https://wpgeodirectory.com/support/search/?bbp_search=geodir_show_post_address

Let us know if that helped.

July 4, 2016 at 9:31 pm in reply to: GT to GD license to download update #221318

Paolo
Site Admin

Post count: 31211

Hi,

the only way to update to 3.7.1 is via FTP, auto update has been disabled completely.

Do you ahve 3.7.1 or you need a copy of it?

Let us know,

Thanks

July 4, 2016 at 9:28 pm in reply to: Dispaly Issue on iPad for Search and Listings in Supreme #221317

Paolo
Site Admin

Post count: 31211

This reply has been marked as private.

July 4, 2016 at 9:27 pm in reply to: Map Distances…. #221316

Paolo
Site Admin

Post count: 31211

Hi,

you are correct, the distance is calculated as the crow flies, because it returns results fast enough to be used. Calculating road distance would be much much slower and almost unusable.

Thanks

July 4, 2016 at 9:23 pm in reply to: About Us page #221313

Paolo
Site Admin

Post count: 31211

Hi,

you should select the default template for that page, sounds like right now you have the full width template selected.

Let us know if that was the problem.

Thanks

July 4, 2016 at 9:19 pm in reply to: General Questions… #221311

Paolo
Site Admin

Post count: 31211

Hi,

1) You can set an option to allow only registered users to leave reviews. However it will always request to login BEFORE starting to write a review.

2) You could add a note about it on top of the add listing page?

Let us know,

Thanks
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Viewing 15 posts - 11,671 through 11,685 (of 27,715 total)