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Viewing 15 posts - 14,311 through 14,325 (of 27,715 total)

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April 3, 2016 at 4:43 pm in reply to: Video instead of Slider #156816

Paolo
Site Admin

Post count: 31211

Hi,

I believe that simply means that the user left a URL in the video field instead of the embed code (which is what is requested).

Let us know,

Thanks

April 2, 2016 at 5:31 pm in reply to: New DS Child Theme – Supreme Directory Preview #156260

Paolo
Site Admin

Post count: 31211

Hi,
whenever we saw that error, it was due to an old version of openssl installed on the server where the plugin was running.

With that version of openssl, you couldn’t even accept payments via Paypal.

You will need to ask to your hosting provider to verify if the openssl version installed on that server is up to date and if it isn’t to please udpate it.

We wrote a blog post about this few months ago: https://wpgeodirectory.com/paypal-sha-256-compliance-and-what-it-means/

Let us know if this helped,

Thanks

April 2, 2016 at 5:28 pm in reply to: Unable to add content to Home Page #156259

Paolo
Site Admin

Post count: 31211

Hi,

that would require a custom widget and it would be something beyond support.

We don’t provide custom services here, but if you wish I can move this request in the jobs section of the forum, let us know.

Thanks

April 2, 2016 at 5:26 pm in reply to: Categories for Countries, Regions and Cities #156258
Paolo
Site Admin

Post count: 31211
Yes the problem is some Enfold css.

Please add this to your custom css:
```
#top .widget ul.gd-cptcat-ul {
    float: none;
    margin-top: 0.5em;
    padding-left: 1em;
    width: auto;
}
```
Thanks
April 2, 2016 at 5:20 pm in reply to: Split: New licence / updates system info #156257

Paolo
Site Admin

Post count: 31211

Hi Beatrice,

all you need to do is

1 copy the license key that you find here: https://wpgeodirectory.com/support/members/beatricesalsa/downloads/

2 paste on your website at GeoDirectory >> Auto Updates / Licensing.

3 activate it

4 update your events add-on.

Let us know if this helps.

Thanks

April 2, 2016 at 5:16 pm in reply to: Understanding Categories #156255

Paolo
Site Admin

Post count: 31211

Hi,

FactWP is not aware of GD custom DB tables, its author should make it compatible or create an add-on.

For categories, the maximum level remain 3, no matter if you intend to use maps or not though.

Thanks

April 2, 2016 at 5:14 pm in reply to: New licence / updates system info #156254

Paolo
Site Admin

Post count: 31211

You are welcome 🙂

April 2, 2016 at 5:13 pm in reply to: Supreme Directory: Advanced Search #156253

Paolo
Site Admin

Post count: 31211

Thanks for letting us know! 🙂

April 2, 2016 at 5:11 pm in reply to: translate #156252

Paolo
Site Admin

Post count: 31211

Hi,

after adding your translation, you need to click the button, suggest new translation. You can see it here: https://wpgeodirectory.com/wp-content/uploads/2016/04/printscreen2.png

I tested it again and it works fine.

Let us know if this helped.

Thanks

April 2, 2016 at 5:09 pm in reply to: Hide Right Section? Not hiding the area #156250
Paolo
Site Admin

Post count: 31211
Hi,

where did you add it? It can’t see the css provided anywhere on your website, I still see:
```
.geodir_category_list_view li.gridview_onethird {
    width: calc(33.3% - 4.8px);
}
```
If you provide a link and admin credentials I’ll apply that for you.

Let us know,

Thanks
April 2, 2016 at 5:04 pm in reply to: New licence / updates system info #156249

Paolo
Site Admin

Post count: 31211

hi,

I’ve activated an old licencse key for you so that you can autoupdate the old add-ons.

You’ll find it here: https://wpgeodirectory.com/support/members/veneuphoria/

After you update them, you’ll be able to add the new licenses keys for each product.

Let us know if that helped. (p.s. it is possible that after adding the new licenses it will prompt newer updates, make sure to udpate all add-ons to their latest version).

If you are missing some update notifications, please see here: https://wpgeodirectory.com/support/topic/missing-update-notifications/

Let us know if that helped.

Thanks

April 2, 2016 at 4:39 pm in reply to: Login box #156240

Paolo
Site Admin

Post count: 31211

That is not correct.

If you set your home page to be the GD-Home page, you will be able to add content only via widgets.

If you set a custom home page as your home page, you can add content via the page editor or a page builder.

You set the home page to be used via WordPress Settings >> Reading.

Let us know if this makes things clearer for you.

Thanks

April 2, 2016 at 4:09 pm in reply to: Claim Listing Confusion #156168

Paolo
Site Admin

Post count: 31211

This reply has been marked as private.

April 2, 2016 at 4:08 pm in reply to: event add on #156165

Paolo
Site Admin

Post count: 31211

No offense… 🙂

I just wanted to make sure you were aware of our working time…

Glad the problem is solved, let us know if you have any other issues.

Thanks

April 2, 2016 at 1:39 am in reply to: event add on #156031

Paolo
Site Admin

Post count: 31211

This reply has been marked as private.
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