The claim button from the Claim Listings add-on only shows on listings that can be claimed and haven’t been claimed yet. If it’s missing, work through these checks.

1. The post type has the claim field. Go to Places > Settings > Custom Fields, add the predefined Claimed field (its admin title is Is Claimed?) and make sure it’s active. Without it, listings of that post type can’t be claimed.
2. The listing isn’t marked as claimed. Edit the listing in the backend and untick Is Claimed?. Also check the field’s default value: if it’s ticked by default, every new listing is saved as already claimed.
3. The button is on the page. Add the GD > Post Claim block or widget to your Details page template or your listing sidebar, or use the shortcode [gd_claim_post].
4. Your cache is clear. A cached copy of the page from before you made these changes won’t show the button.

Fixing many listings at once

Listings imported from a CSV or converted from another system can carry an unexpected value in the claimed field. Any value other than empty or 0 counts as claimed, so the button stays hidden. To fix them in bulk:

1. Go to GeoDirectory > Settings > Import/Export and export your listings to CSV.
2. In the claimed column, enter 1 for listings that really are claimed and 0 for the rest.
3. Import the file again to update the listings.

For the full set-up, see the Claim Listings setup guide and GD > Post Claim. If you sell claims with Pricing Manager, see How to set up pay to claim listings.