GeoDirectory reviews are WordPress comments with a star rating. Visitors leave one from the Reviews tab on a listing page, where the review form sits below the existing reviews. If the form isn’t there, comments are closed for that listing or post type.
Check comments are open
- Post type: go to Places > Settings > General and make sure Disable comments is not ticked. (Disable ratings removes the stars but keeps the comment form.)
- The listing: edit it and, in the Discussion box, tick Allow comments. If you can’t see the box, turn it on under Screen Options at the top of the edit screen.
- WordPress: Settings > Discussion > Allow people to submit comments on new posts only affects listings created after you change it. Listings added while it was off stay closed until you open them.
To open comments on many listings at once, open the Places list in wp-admin, tick the listings, choose Edit from Bulk actions, set Comments to Allow and click Update.
Other reasons the form is hidden
- Only logged-in users see the form if Users must be registered and logged in to comment is ticked at Settings > Discussion.
- With Single review ticked at Places > Settings > General, a user who has already reviewed a listing can’t add another review to it.
- The form doesn’t show on pending or draft listings.
- If the Reviews tab was removed at Places > Settings > Tabs, add it back, or place the GD > Single Reviews block on your details page template.
To stop reviews on some listings on purpose, see How to Disable Comments on a Listing?